Phone
+447418036208
Last Updated: 06 March 2025
Refund Policy
Thank you for choosing Wanmark Ltd. We value your trust and strive to provide high-quality business and marketing consulting services. Please be aware that all purchases made through https://wanmarkglobal.com are final, and we maintain a strict no-refund policy for all transactions. Once a payment is processed, it cannot be reversed or refunded.
Customer Responsibility
Customers are responsible for thoroughly reviewing the details of the selected services before purchasing. We strongly encourage you to evaluate all relevant information to ensure the service meets your expectations and requirements. Proceeding with a payment signifies your acknowledgment and acceptance of our terms.
Exceptions to the No-Refund Policy
While our standard policy does not allow refunds, certain exceptional cases may be reviewed at our discretion, including:
- Duplicate or Accidental Payments: If a transaction has been processed multiple times due to technical errors, we will assess the case and provide a resolution accordingly.
- Incorrectly Processed Charges: If a customer has been charged an incorrect amount due to an error on our part, we will investigate and take appropriate corrective action.
- Unsuccessful Transactions Due to Incorrect Details: If a payment is made using incorrect details, and evidence is provided that the transaction was not successfully processed, we may consider rectifying the issue.
- Non-Delivery of Services: In rare cases where a service is not provided as described due to an issue, we may assess the situation and determine a fair resolution.
Submitting a Refund Request
If you believe your case falls under the outlined exceptional circumstances, you may submit a refund request by contacting our support team at info@wanmarkglobal.com. Your request should include:
- Your full name
- The email address used for the purchase
- The transaction date
- Transaction ID or proof of payment
- A detailed explanation of the issue
Review Process and Decision
Our team will carefully review all refund requests. We aim to respond within 7 business days from the date of submission. Decisions will be based on the validity of the request and compliance with our policies. Please note that approval of refunds is solely at the discretion of Wanmark Ltd.
Important Notice
Dissatisfaction with the services or their quality does not qualify for a refund. If you have concerns regarding the service you received, we encourage you to contact us at info@wanmarkglobal.com. We value our clients and are committed to openly communicating issues. While refunds are not provided based on service dissatisfaction, we are willing to discuss potential solutions to address your concerns and improve your experience with our services.
Contact Us
If you require further clarification about this Refund Policy, please contact us:
Website
Wanmark Ltd reserves the right to modify this Refund Policy without prior notice. Customers are advised to review it periodically for updates.